Cancellation policy

It is the student's responsibility to arrive on time for class.

  • If you are more than 10 minutes late for workshop or class, we will have to deny you access to the studio. Please note that we do not offer refunds or rescheduling if this situation occurs.
In the case of cancellation or change to booking  by the client:
  • 7 days or more prior to booking, rescheduling or full refund is possible, from your initial order date, not including rescheduled events.
  • 2-6 days prior to booking, rescheduling or 50% refund is possible, from your initial order date, not including rescheduled events.
  • 48 hours or less, the total amount is non-refundable. No cancellation or rescheduling is possible.

For private events scheduled during the week before 4 pm:

  • Our standard cancelation rules above apply.

For private events on the weekends:

  • 2 weeks or more prior to event a full refund will be issued.
  • 7 to 13 days prior to event, 50% refund will be issued.
  • Less than a week, no refund will be issued. 

These rules are strictly applied and if you cannot make it we suggest finding someone to take your spot. This policy remains in effect even for illnesses or respiratory viruses, as there are currently no government isolation guidelines. If you exhibit symptoms of a respiratory virus, we recommend wearing a mask.

    The studio reserves the right to cancel the class/ workshop/ subscription at any time, in which case the full amount will be refunded. MAKE-UP CLASSES ARE NOT AVAILABLE. Please make sure the class times work with your schedule.